Frequently Asked Questions

Got a question? Below are some of the more common questions we get asked. If your still not sure get in touch and we will be happy to help.

 

What's Included?

Bed linen and towels, Inc. towels for the Hot Tub will be provided and a fully equipped kitchen with all the amenties you could need.

+Kitchen

  • Kitchen Roll
  • Dishwasher Tablets
  • Washing Up Liquid
  • Dish Cloth & Tea Towel
  • Cutlery, Crockery and Glassware
  • Cooking Oil & Salt and Pepper
  • Tea, Coffee & Sugar
  • Bin Bags
  • Pots & Pans
  • Cleaning Supplies

+Bathroom

  • Toilet Roll
  • Hand Soap
  • Cleaning Supplies

Do you take the full payment at the time of booking?

A £150 Deposit (£250 for Meadow Lodge) is taken at the time of booking. The remaining balance is taken automatically off the card you booked within 14 days before your arrival. If the booking is made within 14 days before arrival the full amount will be taken. If you want to pay your balance using another card just let us know before the 14th day.


Do you allow pets?

I'm afraid we don't allow pets here at Coed-Y-Glyn. Apologies for the inconvience.


What time is check in and check out?

Check in is from 3pm and check out is at 10am. Please try not to arrive before 3pm, unless previously arranged, as we don't have any waiting facilities.


Does every lodge have a hot tub?

Yes, each lodge has its own private Hot Tub.


Is there wifi?

All lodges have there own dedicated super fast broadband.


Where do we get the key from when we arrive?

Your lodge will be ready when you arrive, go straight on in (Make sure your at the right one) and make yourselves at home, a member of staff will be along to show you round and answer any questions you may have.


Can we book ACTIVITIES and treatments when we arrive?

Its advisable to book as early as possible to ensure availability. Its unlikely we will be able to arrange activities on a last minute basis.


What about taxi's, Do they pick up from the lodges?

 

Yes they do! However its best to pre-book as its very hard to get a taxi last minute.

Valentine Travel

Landline: 01978 844 450

Mobile: 07724 741 169


Is There an iron and Ironing board? What about a Hairdryer?

Yes there is one of each in all lodges.